1. Shipping Methods and Rates
We offer the following shipping methods for your convenience:
- Flat Rate Shipping UPS Ground (Contiguous U.S.): We provide a flat rate of $25 for shipping to destinations within the contiguous United States. This makes it easy for you to know the shipping cost upfront, regardless of the size or weight of your order.
- Flat Rate Shipping UPS 2-Day Air (Contiguous U.S.): We provide a flat rate of $60 for shipping to destinations within the contiguous United States. This makes it easy for you to know the shipping cost upfront, regardless of the size or weight of your order.
- Hawaii and Alaska Shipping: Due to the unique shipping requirements for Hawaii and Alaska, shipping rates may vary.
2. Estimated Delivery Times
- Flat Rate Shipping (Contiguous U.S.): Orders shipped via our flat rate UPS Ground option to the contiguous U.S. will typically arrive within 3-5 business days from the date of shipment.
- Flat Rate Shipping (Contiguous U.S.): Orders shipped via our flat rate UPS 2-Day Air option to the contiguous U.S. will typically arrive within 2 business days from the date of shipment.
- Hawaii and Alaska Shipping: Estimated delivery times for Hawaii and Alaska may vary based on your location. Please note that deliveries to these states might take slightly longer due to the distance and logistics involved.
3. Order Processing
Please allow 1-3 business days for order processing before the shipment is dispatched. Orders placed on weekends or holidays will be processed on the next business day.
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing a tracking number. This will allow you to monitor the progress of your package as it makes its way to you.
5. Address Information
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for orders delivered to incorrectly provided addresses.
6. Returns Due to Non-Delivery
If your order does not arrive within a reasonable timeframe based on the estimated delivery times and tracking information provided, please contact our customer support team. We will investigate the issue and work to resolve it promptly.
7. Contact Us
If you have any questions, concerns, or require further assistance regarding shipping or returns, please feel free to reach out to our dedicated customer support team. We are here to help.
Thank you for choosing us for your shopping needs. We aim to provide a seamless shipping experience and look forward to serving you with our high-quality products and services.